Privacy Policy
Last updated: 13 October 2026
Your privacy matters to me, and I respect the trust you place in me when you share your personal information, whether that's through booking a reading, joining The Heart Space, purchasing something from my website or simply signing up to receive my emails.
This Privacy Policy explains what information is collected through my website and services, how it is used and stored, and the choices you have about your personal information.
1. Who I Am
This website, www.hollieazzopardi.com, is operated by Hollie Azzopardi.
For any questions about this Privacy Policy or how your information is handled, please contact:
Email: hollie@hollieazzopardi.com
Business name: Hollie Azzopardi
2. Information I Collect
Depending on how you interact with my website and services, I may collect the following information:
Contact information: Your name, email address, phone number and other details you choose to provide.
Booking information: Details relating to psychic or astrology readings, including appointment dates, booking preferences and any information you provide when scheduling a session.
Astrology information: Your date, time and place of birth, where provided for the purpose of preparing or conducting an astrology reading.
Purchase information: Details of purchases, subscriptions, memberships and transactions made through my website.
Email subscriptions: Your email address, subscription preferences and information relating to your engagement with emails.
Website information: Information about how you interact with my website, which may include your IP address, browser type, device information, pages visited and website activity.
Information you choose to share: Any additional information you voluntarily provide when contacting me, submitting a form or communicating about my services.
I aim to collect only the information reasonably necessary to provide my services and operate my business.
3. How Your Information Is Used
Your personal information may be used to:
Manage bookings and provide psychic and astrology readings.
Communicate with you about appointments, purchases and enquiries.
Provide access to The Heart Space, online courses, workshops, digital products and other services you have purchased.
Deliver free resources, ceremony replays or practices you have requested.
Send newsletters, updates and promotional communications where you have consented or where otherwise permitted by law.
Process payments and manage subscriptions.
Improve my website, services and customer experience.
Meet applicable legal, accounting and administrative obligations.
Your information will not be sold to third parties.
4. Psychic and Astrology Sessions
I understand that psychic and astrology readings can involve deeply personal conversations, and I respect the privacy of the information you choose to share.
I do not routinely record sessions or maintain written notes of the information discussed during readings.
If you would like to record your own session for personal reference, you must discuss this with me and obtain my agreement before recording.
While I do not retain personal reading notes, basic booking information, contact details, payment records and relevant correspondence may be retained for administrative, legal or business purposes.
5. Email Marketing and Newsletters
If you subscribe to my mailing list, you may receive emails including In Between, my monthly newsletter, along with resources, updates and information relating to my work, in accordance with the consent you have provided.
You may also receive automated emails when you request a free resource, subscribe to a service or make a booking.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in those emails or contacting me directly.
Unsubscribing from marketing communications will not prevent you from receiving essential transactional communications relating to an existing booking, purchase or membership.
6. How Your Information Is Stored and Shared
My website and services operate using trusted third-party platforms, which may collect, process or store personal information on my behalf.
These include:
Squarespace, for website hosting, mailing lists, digital purchases and website-related services.
Acuity Scheduling / Squarespace Scheduling, for appointment bookings and related communications.
Zoom, for online readings, ceremonies or events.
Paypal, for payment processing.
These providers may have their own privacy policies governing how they process information.
Personal information may also be shared with professional advisers, service providers or relevant authorities where reasonably necessary, required by law or otherwise permitted.
Access to personal information is limited to those who reasonably need it to provide or administer these services.
7. Overseas Data Processing
Some third-party technology providers used by my business may process or store personal information outside Australia.
Where applicable, I take reasonable steps to work with service providers that have appropriate privacy and security practices.
8. Cookies and Website Analytics
My website uses cookies and similar technologies to support essential website functions and understand how visitors interact with the site.
These technologies may collect information such as your browser type, device information, IP address and website activity.
Squarespace provides website hosting and analytics functionality. Additional analytics or marketing technologies may also be used where configured on the website.
You can manage certain cookie preferences through your browser settings or the cookie controls available on the website, where provided.
9. Keeping Your Information Secure
I take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
This includes using established service providers and appropriate account and access controls.
However, no system for transmitting or storing information electronically can be guaranteed to be completely secure.
Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, or as required by applicable law, and is then deleted or de-identified where appropriate.
10. Accessing, Updating or Deleting Your Information
You may contact me if you would like to:
Request access to personal information held about you.
Correct information that is inaccurate or outdated.
Request deletion of information where appropriate and legally permissible.
Ask questions about how your information is being handled.
Please email hollie@hollieazzopardi.com with your request.
Some information may need to be retained for legal, accounting, contractual or other legitimate business purposes.
11. Privacy Concerns and Complaints
If you have concerns about how your personal information has been handled, please contact me directly using the details above.
I will review your concern and aim to respond within a reasonable timeframe, generally within 30 days.
Where the Australian Privacy Act applies to my business, you may also have the right to raise an unresolved privacy complaint with the Office of the Australian Information Commissioner (OAIC).
Visit www.oaic.gov.au for further information.
12. Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes to my services, technology, business practices or applicable legal requirements.
The most recent version will always be available on this website, with the date of the latest update noted above.
If you have any questions about this Privacy Policy, please don't hesitate to get in touch.
Hollie Azzopardi